This product is a food supplement. Not a medicine. Manufactured and distributed by Radiantboostpoli Pty Ltd, Sydney, Australia.

Privacy Policy

Last updated:

1. Introduction

Radiantboostpoli Pty Ltd (ABN 12 345 678 901) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and purchase Orinile Total Matrix.

2. Information We Collect

From Your Order

  • Full name
  • Phone number
  • Delivery address
  • Email address (if provided)

From Contact Forms

  • Name and email address
  • Message content

Automatically Collected

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Cookies and similar tracking technologies
  • Referral source

3. How We Use Your Information

We use your information to:

  • Process and deliver your order
  • Confirm your order by telephone
  • Respond to your inquiries
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR/Privacy Act)

We process your personal information based on:

  • Contract: To fulfill your order and deliver the product
  • Legal obligation: To comply with tax and consumer protection laws
  • Legitimate interest: To improve our services and prevent fraud
  • Consent: For marketing communications (if you opt in)

5. Data Sharing and Disclosure

We may share your information with:

  • Courier and delivery services (to deliver your order)
  • Payment processors (for payment verification)
  • Service providers (website hosting, analytics)
  • Government agencies (if required by law)

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. We use:

  • Essential cookies: For security and website function
  • Analytics cookies: To understand how you use our site (Google Analytics)
  • Marketing cookies: For retargeting and conversion tracking (Google Ads)

You can control cookie preferences through our cookie banner on the website.

7. Your Rights

Under Australian Privacy Act 1988 and equivalent privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Data Retention

We retain your information for as long as necessary to:

  • Fulfill your order and provide support (7 years for tax compliance)
  • Comply with legal obligations
  • Resolve disputes

9. Children's Privacy

Our products are not intended for purchase by children. We do not knowingly collect information from individuals under 18 years of age.

10. International Data Transfer

Your information is stored and processed in Australia. If we transfer data internationally, we ensure appropriate protections are in place.

11. Third-Party Services

Google Analytics

We use Google Analytics to understand user behavior. Google collects anonymised data on your visit. Visit Google's privacy policy for more information.

Google Ads Conversion Tracking

We use Google Ads to track conversions from our advertising campaigns. This involves placing tracking pixels that record when you complete an order.

Google Maps

Our contact page uses Google Maps to display our business location. Google may collect data related to your map usage.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with an updated "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Radiantboostpoli Pty Ltd
167 Queen Street
Sydney NSW 2000
Australia
Phone: +61 2 9876 5432
Email: infor@radiantboostpoli.world
Hours: Monday-Friday 9:00 AM-5:00 PM AEDT

14. Complaint Resolution

If you believe we have violated your privacy rights, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.